January 28, 2014

There are plenty of advantages of Avaya IP Office 500 for both Small and Medium Sized Businesses. At Tele-Dynamics we specialize in the integration of Avaya IP Office TeleCommunications solutions. Learn more about all the benefits that Avaya IP Office 500 can offer your business:

  • Grow your organization from 20 employees to 1,000 2,000 employees and network up to 32 Avaya IP Office locations.
  • Add video conferencing capabilities with the Avaya Flare® Experience and the Radvision Scopia® product lines.
  • Deliver applications to everyone: mobile and office workers, receptionists, remote staff, and customer service agents and supervisors.
  • Track, record, and report on calls to build optimal customer interactions.
  • Deploy a hybrid solution. Use IP, digital, analog or SIP technology in any combination. IP Office can interoperate with more than 2 million Avaya systems worldwide.
  • Combine IP Office with Avaya data networking products (with plug-and-play simplicity), security features, intuitive and centralized management tools, and affordable support services for a comprehensive communications solution.
  • Scale cost-effectively as your business grows. Simply build on what you have, without the need to replace technology.

 
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Avaya IP Office 500 is also a perfect turn key solution for your Mobile Workforce:

• Power User  provides the ultimate in communications accessibility.  Users receive all messages—voice, email, and fax—in a single inbox, and are automatically notified of important messages.
• Mobile Worker  Make any mobile phone an extension of the office phone system—complete with call handling features and speed dials.
• Office Worker  Designed for employees who work primarily at their desks, these communication tools help workers answer questions and convey critical information.
• Teleworker  Give teleworkers—employees who work remotely full-time—the same phone and functionality they’d have in the office.
• Receptionist  Help receptionists manage high call volume from their PCs by providing easy point-and-click call controls.
• Customer Service Supervisor  Lets small businesses track and measure interactions and productivity in customer sales and service.
• Customer Service Agent  Gives agents information about the number of calls on hold, in progress, or lost, as well as the number of agents logged in and logged out.




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