This quick video will show you how to transferring a call directly to voic email using an Avaya IP Office 9600 Series phone.
Following the 3 simple and easy steps below you can bypass ringing the users desk phone and transfer the caller directly to leave a message.
Instead of using the transfer button use the Message ( Envelop button ) to transfer the call directly to a users Voice Mailbox.
Step 1. Press the Message button.
Step 2. Enter the Ext number of the users you would like to transfer directly into thier voice mail box.
Step 3. Press the Select button and you are done!