November 19, 2013

email-voice-Talkument-oaisys

Talkument call recording software provides businesses complete control over risk management,regulatory compliancedispute resolution and other critical business concerns. Talkument supportscompliance recording with regulations such as PCI, Sarbanes-Oxley, TSR, FDCPA, HIPAA, MIPPA, and others.

Talkument users enjoy the familiarity of an Outlook-style interface to store and organize voice documents of their important business telephone conversations. Talkument software is unlike other call recording solutions, which offer only limited call logging functionality, due to the patented OAISYS Portable Voice Document (PVD™) technology at its core.

OAISYS PVD technology enables users to store, organize and play back digital media files, or voice documents, of their phone-based conversations. These voice documents can then be used to effectively drive regulatory compliance, workforce collaboration, dispute resolution and risk management.

Talkument compliance recording software is much more than a simple call recorder, it is widely used in the healthcare, legal services, insurance and financial services industries. The Talkument voice documentation solution delivers enhanced collaboration and revenue protection while supporting business documentation, dispute resolution, litigation defense and project management needs.

Talkument features include:

  • Ability to highlight, annotate and share select portions of a call recording
  • Selective recording, allowing only desired extensions to be monitored
  • Call visualization, which displays all activity that occurred throughout a call
  • Security permissions that provide discrete access to the entire call recording, or just a select segment
  • Call recording playback via encrypted media file streaming for an enhanced level of security
  • Flexible connectivity options, including IP station side, trunk side, digital station side and voice activated recording
  • Click-once installation and upgrade technology for faster, simpler deployment





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