Call Reporting, Recording, and Analytics in The Cloud
Gain insight into your business with reporting, recording and analytics built in!
Dynamic PBX Recording & Reporting
Why pay for pricey on-premise call recording platforms when you can have it all in the cloud?
Unified Communication
Cloud Based
Secure
Reporting
Even if you don't maintain a call center, call accounting is paramount to analyzing your business. We offer the most robust reporting available on the Cloud Communications market today. Allowing you to gain some insight into who's calling you, and who you're calling.
Call Recording
Quality assurance is the key to increasing your customer service. Call recording is the key to quality assurance. Our call recording solution is accessed within the same platform as our call accounting and Dynamic PBX management, making it easy to review everything from one place.
Cloud Call Center
Our Dynamic PBX allows you the flexibility to have your call center anywhere. Our simple agent configuration and advanced integrations with your business software allow you to gain insight into your business like never before. With simplified call center reports you can get down to the details you need to know!
Speak to an Expert
A solution specialist will contact you for an interactive demo of the key features and benefits of technology solutions from TDNYC.