December 31, 2016

What is Situational Awareness?

Knowing what’s going on around you while using that information for better risk management is the goal of situational awareness. The concept originated as a military term referring to a pilot’s operational status and knowledge of immediate threats. The need for real time business intelligence has increased significantly. Situational awareness has evolved into a risk management strategy and technology framework that gives you the power to read, the ability to hear and the insight to see what is happening around your enterprise. As a result, you have actionable insights to aide in making highly informed yet real time business decisions. When people, property and business operations are threatened, time is of the essence. Amidst an emergency, situational awareness improves communication, workflow and service. From the mundane blown fuse to a life-and-death scenario, SARA helps prevent operational disruptions and speeds emergency response. Real-time and historical reports then let you analyze response times and protocols to identify problem areas and make improvements to prevent loss of life, property, business and convenience/comfort.

Integrated alarm management

SARA is an automated alerting engine which integrates disparate alarm and communication systems for centralized monitoring, alerting and reporting. Such unification ensures that critical data is collected, processed, analyzed and delivered to the right people so they can address an unfolding situation in the right way. Inefficient, stand-alone alarms are converted into real-time, detailed notifications delivered to key individuals, select groups/response teams or larger populations via the designated communication end points. These sorts of event-triggered notifications provide redundancy, which is critical to life safety.

Automatic mass notification

Customers can use mass notifications that are tailored to specific groups in an organization are used to  communicate schedule changes or other announcements that are critical to business operations. SARA’s modes and actions automatically set alerting/mass notification in motion when a triggering event occurs, according to your protocols and escalation paths. Because of our expertise in computer telephony integration (CTI), we can make your existing networks, devices and other software systems work together, not in silos, to enhance life safety, security, environmental monitoring and mass notification. Such interoperability also means that legacy technology investments don’t have to be ripped out and replaced. The overall utility of automatic mass notification is expanded through integration with SARA.

Situational Awareness and Risk Management

One platform for real-time, unified awareness

Status Solutions works with each customer and our valued business partners to design a reliable, scalable and sustainable SARA system customized to meet your needs and work within your current technology infrastructure. Our standard is to engineer a SARA solution with freshness and readiness for maximum performance, minimal maintenance and easy administration. The inputs and outputs will differ based on the customer and environment, but the outcome is preventing ignorance-based loss by ensuring that awareness transactions — alerts — are delivered to the people who need to know what’s happening, where it’s happening, and how to respond. Following the discovery process, we’ll determine the best design for your customized situational awareness framework to produce the specific outcomes you require.

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